You can use TeamViewer for free if you’re not using it for commercial tech support purposes.
This is possible with Windows, macOS, Linux, Android, or iOS devices. Install the latest TeamViewer, TeamViewer 13 or later, on the device you want to connect with.
On the other device you want to connect with:.
Also install the TeamViewer QuickSupport app, available for free on App Store, on the iPhone or iPad that you wish to control. IOS 11 or later is required on your iOS device. It provides us the easy, fast, and secure remote access and is already used on more than 1.8 billion devices worldwide. It can also be done via a virtual USB mouse for certain devices, but there are various issues with that.Run into issues on your iPhone or iPad and need remote assistance from your friend or a technician? TeamViewer QuickSupport is such a iOS screen remote sharing app can help you achieve that. All systems that remotely control iOS devices use an Xctest to do so. When you want to remotely control their phone it will have to be plugged into the MacOS machine via USB.Īpple unfortunately does not provide a way to remotely control their devices except for putting them into Developer Mode and running an Xctest. Special software will need to be setup on that laptop or desktop The person you want to assist will need to have a MacOS laptop or desktop You'll need to have an Apple Developer account ( a yearly paid one is best which costs $100/yr ) Keep in mind that the following will be required to do such a thing: There are enough people asking and wanting this sort of thing though, so I will likely offer a way to do this through the software I've created in the near future. It is meant for enterprise company testing primarily, not for single users helping their friends or family. The software product I built, ControlFloor, can do this sort of thing, but I requires a developer account and a bunch of setup, as well as having a license cost per month. There are no current vendors offering easy to setup "remote assistance" software, as it generally requires one to have a paid developer account to do. The only way to remotely control an iOS device is through a USB connection with Developer Mode active, and appropriate software installed that can then control the device via Developer Mode. Xctest is the Apple supported method of automating a device.Īpps cannot remotely control an iOS device. The only type of software that can remotely control iOS devices is automated testing software and/or device farm software.
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